Refund policy

 

Returns & Exchanges Policy

Because Spicy Bite Nails products are handmade, custom-sized, and/or personal-use beauty items, all sales are generally final.

Returns

I do not accept returns on press-on nail sets, custom-sized items, made-to-order products, or used beauty items.

This is for hygiene reasons and because many sets are made specifically for each customer.

Exchanges

I do not offer exchanges for incorrect sizing, style changes, color preference changes, or customer ordering errors.

Please review the sizing guide carefully before placing your order. If you are unsure of your size, I recommend ordering a sizing kit first.

Sizing Responsibility

Customers are responsible for selecting the correct size or providing accurate custom measurements.

Spicy Bite Nails is not responsible for sizing issues caused by incorrect measurements or size selection. If you need help figuring out your size before ordering, please reach out before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact me within 3 days of delivery with your order number and clear photos of the issue.

If the issue was caused by seller error, I will work with you to make it right.

Cancellations

Cancellations may be accepted within 24 hours of purchase, as long as production has not started.

Once production has started, cancellations are not guaranteed.

Final Sale Items

Sale items, custom orders, mystery sets, and ready-to-ship items may be final sale unless there is an issue caused by seller error.